PRIVACY POLICY
Universal Ad Network Co., Ltd. (hereinafter referred to as "the Company") recognizes that appropriately protecting and managing the personal information of our customers, event participants, business partners, and all other related parties is an important social responsibility in carrying out our business activities. These activities include the planning and operation of art and cultural events, exhibitions, art fairs, etc., as well as information dissemination, marketing, advertising/promotion, and the planning and sales of products and services.
The Company complies with the Act on the Protection of Personal Information and other relevant laws, regulations, and guidelines, and handles personal information appropriately based on the following policy:
When acquiring, using, and providing personal information, we will clarify the purpose of use as much as possible and handle such information through lawful and fair means.
Acquired personal information will be used solely within the scope of the purpose of use disclosed or notified in advance.
We will implement necessary and appropriate safety management measures to prevent unauthorized access, leakage, loss, damage, or alteration of personal information.
We will exercise necessary and appropriate supervision over employees and contractors who handle personal information.
If an individual requests the disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of their retained personal data, we will respond appropriately in accordance with laws and regulations.
To maintain the proper management of personal information, we will continuously review and improve our internal systems and this policy.
Handling of Personal Information
1. Personal Information Acquired by the Company
The Company may acquire personal information in the course of its business activities as necessary, including but not limited to:
Name, address, date of birth, gender, phone number, email address, etc.
Company/organization name, department, title, etc.
Information regarding application, participation, attendance, and ticket purchases for events, exhibitions, art fairs, seminars, etc.
Responses and application details for surveys, campaigns, contests, and giveaways conducted by the Company.
Purchase and usage history of the Company's products and services.
Information regarding viewing, engagement, and reactions to email newsletters and other information distributed by the Company.
Browsing history on the Company’s website, cookies, terminal/device information, and other information collected online.
Information provided at the time of inquiries, consultations, etc.
Other information lawfully acquired in connection with the Company's business activities.
2. Purpose of Use of Personal Information
The Company uses acquired personal information for the following purposes:
To respond to inquiries, consultations, requests, etc., and to make necessary communications.
To provide notifications and related information regarding events, exhibitions, art fairs, seminars, lectures, and other projects planned, hosted, co-hosted, supported, or operated by the Company.
For registration, ticket sales, identity verification, reception, payment processing, service provision, and operational management for events, etc.
To provide information regarding the Company's products, services, events, campaigns, and other activities.
To provide information regarding products, services, events, campaigns, and other activities of partner, sponsoring, co-hosting, or cooperating companies and organizations.
To distribute information about the Company and its partner, sponsoring, co-hosting, or cooperating companies/organizations via email newsletters, direct mail, SNS, and other channels.
For the planning, development, improvement, and marketing activities of the Company's products, services, events, exhibitions, etc.
To analyze survey responses, usage history, purchase history, browsing history, etc., to provide information, content, advertisements, products, or services tailored to customers' interests and preferences.
To statistically analyze customer attributes, usage status, attendance status, purchasing trends, etc., and use the anonymized data for market research, business analysis, service improvements, advertising, and promotions.
To conduct surveys, campaigns, giveaways, contests, draw winners, contact individuals, and ship prizes.
To conduct business negotiations, contracts, operational communications, invoicing, payment, and other necessary transactional business with business partners.
To prevent and investigate unauthorized actions, illegal access, and other problems related to the Company’s business activities, ensuring safe service delivery.
For other purposes explicitly specified at the time of acquiring personal information.
3. Use and Provision of Personal Information
The Company uses acquired personal information within the scope necessary to achieve the purposes specified in the preceding section. If it becomes necessary to use personal information beyond this scope, we will obtain the individual's prior consent, except where permitted by laws and regulations.
Furthermore, personal information entrusted to us by a client in connection with contracted services will be handled appropriately within the scope of the contract and instructions provided by the client.
4. Provision to Third Parties
The Company will not provide personal data to third parties without the prior consent of the individual, except in the following cases:
When required by laws and regulations.
When necessary to protect human life, body, or property, and it is difficult to obtain the individual's consent.
When particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the individual's consent.
When necessary to cooperate with a national agency, local government, or an entity entrusted by them in executing affairs prescribed by law.
Other cases permitted by laws and regulations.
When the Company distributes information about products, services, etc., of partner or sponsoring companies/organizations to customers, the Company does not, as a rule, provide the customer's personal data directly to those companies/organizations.
5. Subcontracting the Handling of Personal Information
The Company may outsource all or part of the handling of personal information to third-party contractors to the extent necessary to achieve the purpose of use. This includes, for example, event operations, ticket sales and management, email distribution, website operations, system management, payment processing, delivery, and data analysis. In such cases, the Company will select contractors appropriately, enter into necessary agreements, and exercise necessary and appropriate supervision to ensure proper management of personal information.
6. Handling of Cookies and Personal-Related Information
The Company's website and online services may use Cookies and similar technologies to improve convenience, understand usage patterns, enhance services, and deliver targeted advertising and marketing. Through these technologies, information such as visited pages, access timestamps, terminal devices, and browser types may be acquired.
The Company may use this information to analyze website usage, improve services, and deliver information or advertisements tailored to customer interests. If you do not wish to accept Cookies, you can disable them through your browser settings. However, please note that doing so may restrict access to certain features on our website.
7. Safety Management Measures for Personal Information
The Company implements necessary and appropriate security measures to prevent unauthorized access, leakage, loss, damage, or alteration of personal data. We provide training and supervision for employees handling personal information, and implement access controls and necessary safeguards for information systems. When outsourcing personal information processing to external contractors, we conduct necessary and appropriate oversight regarding their compliance and handling status.
8. Disclosure, Correction, and Suspension of Use of Retained Personal Data
When an individual or their authorized representative requests notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision regarding retained personal data, the Company will confirm the requester's identity and handle the request appropriately in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations.
For these requests, please contact the "Inquiries & Consultations Desk regarding Personal Information" below.
9. Unsubscribing from Email Newsletters
If you no longer wish to receive email newsletters or other informational materials distributed by the Company, you may unsubscribe at any time using the opt-out link/method described in the email body or through other procedures designated by the Company.
10. Links to External Sites
The Company's website may contain links to third-party websites. Regarding the handling of personal information on linked websites, please review the respective privacy policies established by those third-party operators.
11. Changes to the Privacy Policy
The Company may review and revise this Privacy Policy as needed due to legal amendments, business updates, changes in service offerings, or other operational requirements. In the event of significant changes, we will notify users through our website or other appropriate methods. The revised Privacy Policy will become effective from the time it is published on our website or at another date specified by the Company.
Inquiries & Consultations Desk Regarding Personal Information
Universal Ad Network Co., Ltd.
Personal Information Consultation Desk
Address: 1-6-15 Nihonbashi Bakurocho, Chuo-ku, Tokyo, Japan
Email: info@u-an.co.jp
Tel: +81-3-6661-1799
Chief Personal Information Protection Officer: Hiroyuki Kuroiwa
Last Revised: August 28, 2026
Universal Ad Network Co., Ltd.
